What options do I have if debt collectors become involved

If a Debt Collector calls you, it is best to answer quickly so that you can address the delinquent account. Based on your situation, you may be able to examine some of the following alternatives:

Make a note of the contact. Note when and what a debt collector said when they contacted you. This will help safeguard your right to privacy and may be used as evidence if you need to file a formal complaint.


Explain your situation. Explain to the debt collector why you have not paid. Without further action, they may be able to offer you a payment plan if you are experiencing financial hardship.


Figure out the amount you can afford to pay. Depending on your amount, debt collectors may provide a repayment plan. If so, ensure you can afford the repayments, depending on your present financial situation. If you cannot, suggest a modest amount or inquire about choices.


Enrol in credit counselling. Consider seeking professional guidance from a nonprofit credit counselling agency if you are unsure how to handle your debt.


How to locate the most suitable credit counselling agency. You can search by state on the Department of Justice's website for a list of government-approved nonprofit credit counselling agencies. Check with your state's attorney general to ensure no complaints have been made against the one you're interested in. If everything checks out, contact the agency to schedule a consultation, which is often free with credible organizations. Your counsellor will then assist you in developing a plan to regain financial control.


Investigate your credit report. If not all, the majority of Debt Collection Dubai firms will report your debt to one of the major credit bureaus. Examine your credit report from each bureau once a year for free, and you will likely find the name and phone number of the debt collector to whom your debt was transferred.


Examine your email and voicemail. If they have handed your debt over to a third-party agency, you have likely received letters and voicemails from the collector urging you to pay. If you only have a voicemail, try searching for the phone number online to identify the company.

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